FAQ

Are the Eternal Bloom™ Roses real?

Yes! Our Eternal Bloom™ roses come in many different colors and are meticulously curated in different shapes and sizes to fit your need.

Can I design my own arrangement?

Of course! We can do custom arrangements in the pattern of your choice and special inscriptions on the lid of the Glass House arrangements. Contact us at info@fleurdereine.com or call us at 1-844-65FLEUR to speak directly with one of our designers and make your vision become a reality.

How to I take care of my EternalBloom™ Roses?

The Eternal Bloom™ roses are very low maintenance. Just sit back and enjoy! Refer to Product Care for more information.

Can I remove the EternalBloom™ Roses from the box?

No. Removing the Eternal Bloom™ roses will damage the roses and they are very happy in their home.

Can I cancel my order?

Cancellation of order is required within 2 business days of delivery date. As we prepare your arrangement upon confirmation of your order, cancellations are not accepted within 48 hours.

Satisfaction Guarantee

Fleur de Reine will guarantee that the roses will look as shown on our website. Please note that colors may vary due to lighting.  

Does Fleur de Reine ship nationwide/internationally?

We Offer North America delivery!  International shipping is coming soon.

Do the EternalBloom™ roses smell like real roses?

The rose scent should last up to 4 weeks from delivery date.